Cancellations for services will not be refunded unless the individual is able to cancel within 24 hours of booking the service. All others will be rescheduled at a more suitable time. Any reschedules must be prior to one (12) hours before the session. Because I leave my available work hours open to 24hrs for customer convenience, sometimes a session gets booked while I am sleeping. If you are choosing to book same-day sessions then please be aware that the session may be subject to rescheduling. It is advised that you speak with me per chat box, email, text message to confirm your booking. Any in the rare chance this does occur, you will be able to reschedule your session at your earliest convenience as a priority booking. You may also call (909)324-2369 to alert me to our session if it appears to have not been confirmed. (It will not bother me, I understand the urgency and have no intention of missing your session)